Meet our people

Service, service, service

Knowledge, imagination, energy – our people have all this and more to help you develop your products, get to market and progress, every step of the way.

Our People

Your team of trusted advisors

During your Customer Journey with us, you will come in contact with the extraordinary people who have made Smith & McLaurin the success it is today. Meet our customer facing team by department below.  

Allan McLaughlin

Allan McLaughlin  Chairman

Allan has been the Chairman of Smith & McLaurin since 2009, having originally joined the Board in 2005. He led a management buy-out of the company in 2013 and is responsible for the strategic direction of the business.

Tel: +44 (0) 1505 707725
John Radford

John Radford  Sales Director

John oversees our UK & European Sales Teams and Agents. He has over 25 years experience of working in the self-adhesive market.

Tel: +44 (0) 7904 369 155
Pat Kennedy

Pat Kennedy  Operations Director

Pat joined Smith & McLaurin in 2018. Pat brings extensive operational and technical knowledge to the business, having worked in several diverse industries throughout his career.

Tel: +44 (0) 1505 707717
David Hollas

David Hollas  Director - Supply Chain & Commercial

With over 20 years experience in Operations and Supply Chain Management in a number of sectors, David heads our Materials Purchasing and Planning department. He is also in charge of the logistics and warehousing facilities, in the UK and abroad.

Tel: +44 (0) 1505 707733
Lynsey Church

Lynsey Church  Commercial Manager

Lynsey heads up the Customer Service team, dealing with UK customers and key accounts and manages our CRM system.

Tel: +44 (0) 1505 707701
Janette Kidd

Janette Kidd  Customer Service Advisor

Having worked at Smith & McLaurin Ltd for over 40 years, Janette is the point of contact for customers in Northern Ireland, the Republic of Ireland and key accounts in the UK.

Tel: +44 (0) 1505 707702
Leanne Anderson

Leanne Anderson  Customer Service Advisor

With over 16 years experience in Customer Service in a variety of industries, Leanne is the point of contact for customers in our European markets and deals with our international agents.

Tel: +44 (0) 1505 707734
John Emans

John Emans  Technical Manager

John has 35 years of experience in technical project management and new product development, including 8 years in the sector of self adhesive labels.

Tel: +44 (0)1505 707710
Susan Roger

Susan Roger  Assistant Technical Manager

Having worked in the industry for over 20 years, Susan manages the Technical Team to meet the increasing demands of our customers and provides support for new product development projects within the business.

Tel: +44 (0) 1505 707734
Andy Robertson

Andy Robertson  Quality, Health & Safety and Environmental Manager

With over 25 years of Management System experience in various industries, Andy works on continually improving our Integrated Management System.

Tel: +44 (0) 1505 707706
Emily Dodds

Emily Dodds  Development Chemist

Emily works as one of our development chemists, designing new products and has worked with the company for two years.

Tel: +44 (0) 1505 707712
Euan Dagen

Euan Dagen  Materials Analyst

Euan has been with Smith & McLaurin for 5 years, working on technical projects with a focus on new product development and sustainable packaging.

Tel: +44 (0) 1505 707740
Brogan Gilmour

Brogan Gilmour  Graduate Apprentice

Emily is undergoing a Graduate Apprenticeship in Design & Manufacture Engineering through Smith & McLaurin. As well as working through the course, Emily is responsible for managing and sending out samples to customers.

Tel: 01505707711
David Hollas

David Hollas  Director - Supply Chain & Commercial

With over 20 years experience in Operations and Supply Chain Management in a number of sectors, David heads our Materials Purchasing and Planning department. He is also in charge of the logistics and warehousing facilities, in the UK and abroad.

Tel: +44 (0) 1505 707733
Liz Finlay

Liz Finlay  Senior Materials Planner

Liz coordinates the company's raw materials planning and purchasing. She also manages the daily coating programme and ensures that the manufacturing schedule is maintained.

Tel: +44 (0) 1505 707714
Allan McLaughlin

Allan McLaughlin  Chairman

Allan has been the Chairman of Smith & McLaurin since 2009, having originally joined the Board in 2005. He led a management buy-out of the company in 2013 and is responsible for the strategic direction of the business.

Tel: +44 (0) 1505 707725
Christine Beveridge

Christine Beveridge  Director of Operations

Christine has an abundance of experience within manufacturing and heads up our operations to enhance profitability and reduce waste.

Tel: +44 (0) 1505 707742
Jim Yule

Jim Yule  Chief Engineer

Jim ensures the smooth running of all the machines on our factory floor and manages the maintenance of the site. He possesses over 20 years of extensive engineering experience.

Tel: +44 (0) 1505 707744
John Radford

John Radford  Sales Director

John oversees our UK & European Sales Teams and Agents. He has over 25 years experience of working in the self-adhesive market.

Tel: +44 (0) 7904 369 155
Alex Froude

Alex Froude  Business Development Director

Alex is our Business Development Director, with over 10 years industry experience and knowledge in both flexible packaging and pressure sensitive label global markets.

Tel: +44 (0) 7944 617704
Lynsey Church

Lynsey Church  Commercial Manager

Lynsey heads up the Customer Service team, dealing with UK customers and key accounts and manages our CRM system.

Tel: +44 (0) 1505 707701
Caroline Auckland

Caroline Auckland  Business Development Manager

Having been in the self adhesive label industry for over 17 years Caroline brings a wealth of experience with her and is responsible for our customers and key accounts South of England.

Tel: +44 (0) 7795 403 258
George Keyes

George Keyes  Sales Manager (Ireland)

George has over 25 years of experience in the self-adhesive sector and has dedicated most of that time to Smith & McLaurin in a wide variety of roles.

Tel: +353 (0) 87 238 3554
Harald Proll

Harald Proll  Area Sales Manager - DACH Region

Tel: +49 (0) 151 5329 8599
Thorsten Weyers

Thorsten Weyers  Area Sales Manager - DACH Region

Tel: +49 (0) 491627470260
Daniela Young

Daniela Young  Digital Marketing Manager

Daniela has over 8 years digital marketing experience and leads the digital strategy for the business comprising of website management, content creation, search strategy, marketing collateral and lead generation.

Tel: +44 (0) 1505 707720
Colin Gray

Colin Gray  I.T. Manager

Colin develops and maintains all of our computer facilities and infrastructure and ensures the smooth day-to-day running of all of Smith & McLaurin's computer systems. He possesses over 16 years of IT experience, ranging from user support to software development.

Tel: +44 (0) 1505 707715

Our Values, Purpose & Principles

As a business we constantly aim to provide exceptional service, through which we gain the trust of customers and together with them develop innovative solutions to meet their customers’ needs. Our purpose is to make our customers and our people feel valued, confident and positive.

Aim, above all else, to be a trusted advisor, valued in long-term relationships with our customers.

Consistently check that we are delivering for our customers, obtaining feedback and acting on it.

Consistently look after our customers personally and uniquely.

Respond to customers with speed, visibility and rigour.

Do what we say we will.

Are honest, positive and committed.

Listen closely and take the lead in communication.